Who we are
PlainSwipe LLC
All terms not otherwise defined herein shall have the definitions set forth in the Terms of Service posted on PlainSwipe’s website (https://www.plainswipe.com/terms-and-conditions). Last Updated: Aug 22, 2023
This privacy policy (this “Privacy Policy”) is effective as of the date set forth above. PlainSwipe LLC (“PlainSwipe,” “we,” “our,” “us”) is committed to protecting the privacy of our customers and visitors (“you” or “your”). This Privacy Policy, which is part of our Terms of Service (“Terms of Service”), covers personal information shared through our website and our services (“Services”), including Personally Identifiable Information.
Definitions
“Personally Identifiable Information” (“Personal Information”) means information that can be used to identify you as an individual, such as, for example:
- Your name, email address, phone number;
- Your PlainSwipe user account information (if applicable);
- Any account-preference information you provide us; and
- Your computer’s IP address.
“Anonymous Information” means information and data that is not linked to your Personally Identifiable Information and does not, by itself, permit the identification of you as an individual.
Data Collection
We collect basic customer and user information, including Personal Information, in connection with the performance of the Services. We respect your privacy and assure you that we will maintain and use this information responsibly.
We do not intentionally gather Personal Information from visitors who are under the age of 13.
Scope of Policy
This Privacy Policy only addresses activities on our Website and does not govern the collection and use of information by third parties or individuals not employed or managed by us.
Data Collection from Users
- Account Registration: The registration of an account for Services with PlainSwipe (“Account”) requires you to provide certain Personal Information, including a full legal name, a valid email address, and certain other information indicated as required. If you choose Services that require payment, you may also provide payment details. We use this information to provide the Services to you, contact you, confirm your identity, and invoice you.
- Your Users: We collect Personal Information from your Users that you share with us or that they provide us. This information is used to provide you the Services and to improve them.
- Our Partners: We collect Personal Information from our partners as outlined in our partnership agreements. We may collect Personal Information about your customers from our partners. We use this information to improve the Services.
- General Browsing: We collect Anonymous Data, including data about our Website visits, devices, operating systems, browsers, network connections, and IP addresses. This information helps us improve the quality of your experience and provide targeted advertising.
- Other: We collect data such as phone numbers and call audio from telephone users, Personal Information from chat support users, and certain Personal Information from forum users.
Use of Personal Information
We use Personal Information for various purposes:
- To provide Services, including creating and securing your Account.
- To contact you about your interest in our Services and to provide support.
- To improve our Website and Services.
- To send you relevant information and updates.
- For automated decision-making, including screening accounts for risk or fraud.
Disclosure of Personal Information
We will only disclose Personal Information in the following cases:
- As necessary to provide the Services.
- To outside auditors who agree to keep the information confidential.
- To a successor organization in case of a merger, acquisition, or sale.
- As required by law or to comply with legal obligations.
- To enforce our Terms of Service.
- To protect our rights, safety, or property.
Third Parties
We may share Personal Information with third parties to provide services such as payment processing and marketing.
Cookies and Tracking Technologies
We do not use cookies or tracking technologies on our Website.
Security
We take reasonable precautions to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
Data Retention and Deletion
We retain your Personal Information for as long as needed to provide Services and for legitimate business purposes. Anonymous Information is retained indefinitely for improving Services.
California Residents
California residents have certain rights under the California Consumer Privacy Act (CCPA). Refer to our CCPA-specific section for details.
European Economic Area (EEA) Residents
We process personal data of EEA residents in compliance with applicable data protection laws. Refer to our EEA-specific section for details.
Contact Us
For privacy-related inquiries or concerns, please contact us at info@plainswipe.com.
Changes to Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. Your continued use of our Services constitutes your agreement to the updated Privacy Policy.
Consent
By using our Website and Services, you consent to the terms of this Privacy Policy.